Free shipping and returns

Politique de remboursement

Return & Refund Policy – Tavriona

Customer satisfaction is important to us.

Return Period

Customers may request a return within 14 days of receiving their order.

Return Eligibility

To qualify for a return:

  • Products must be unused and in original condition.
  • Products must be returned in their original packaging.
  • Proof of purchase may be required.
  • Products must be suitable for resale.

Return Process

Please contact our customer support team before returning any item. Return instructions will be provided after your return request has been reviewed and approved.

Refund Processing

Once the returned item has been received and inspected, approved refunds will be processed within 7 business days to the original payment method.

Non-Returnable Items

The following items may not be eligible for return:

  • Personalized or custom-made products
  • Clearance or final-sale items
  • Certain hygiene and personal-care products

Contact Information

Store Name: Tavriona
Address: 45 Rue au Maire, 75003 Paris, France
Phone: +33 183893979